Privacy Policy

01 Introduction and Scope

jili12 ("jili12," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who access or use the jili12 online gaming platform, including the website at jili12.net and the jili12 mobile application (collectively, the "Platform"). This Privacy Policy ("Policy") describes how jili12 collects, uses, stores, shares, and protects personal data in connection with the operation of the Platform.

This Policy applies to all registered players, prospective players who visit the Platform without registering, and any other individuals whose personal data jili12 processes in connection with the Platform's operation. It covers data collected through the website, the mobile application, customer support interactions, and any other channel through which you interact with jili12.

This Policy is intended to comply with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. jili12 is committed to processing personal data in a manner that is lawful, fair, transparent, and consistent with the rights of data subjects under Philippine law.

By accessing the jili12 Platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the jili12 Platform.

02 Data Controller

For the purposes of applicable data protection law, jili12 is the data controller responsible for the personal data collected through the Platform. As data controller, jili12 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable law.

If you have any questions about how jili12 processes your personal data, or if you wish to exercise any of your data subject rights as described in Section 11 of this Policy, you may contact jili12's data protection contact using the details provided in Section 14.

03 Data We Collect

jili12 collects the following categories of personal data in connection with the operation of the Platform:

jili12 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or where you have provided such information voluntarily in the context of a responsible gaming request.

04 How We Collect Your Data

jili12 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or submitting any form on the Platform;
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs — see Section 8 for details on cookies;
• Third-party sources: Identity and age verification data received from third-party verification providers; fraud and risk data received from payment processors such as GCash and PayMaya; and publicly available information used to verify your identity where required by law.

jili12 will always inform you at the point of collection if providing certain data is mandatory for the use of a particular feature or service. Where data collection is optional, you will be given the choice to decline without affecting your access to core Platform features.

05 Legal Basis for Processing

jili12 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform the contract between you and jili12, including account registration, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, age verification requirements, and PAGCOR compliance;
• Legitimate interests: Processing carried out for jili12's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including the use of non-essential cookies and the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

06 How We Use Your Data

jili12 uses the personal data it collects for the following purposes:

• To create and manage your jili12 account and verify your identity and age in accordance with the 21+ requirement;
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• To provide access to games and all features of the jili12 Platform;
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• To comply with applicable Philippine laws, regulations, and requests from regulatory authorities including PAGCOR;
• To provide customer support and resolve disputes;
• To send you transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts;
• To send you promotional communications about jili12 offers and new games, where you have consented to receive such communications;
• To analyse Platform usage and improve the jili12 user experience;
• To enforce the jili12 Terms & Conditions and other applicable policies.

jili12 will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or establishing another lawful basis for the new processing activity.

07 Sharing Your Data

jili12 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals;
• Identity verification providers: Third-party KYC (Know Your Customer) and age verification service providers engaged by jili12 to verify your identity and age;
• IT and platform service providers: Cloud hosting, data storage, and platform infrastructure providers who process data on jili12's behalf under strict data processing agreements;
• Fraud prevention and security providers: Third-party services used to detect and prevent fraudulent activity on the Platform;
• Regulatory and law enforcement authorities: Philippine government agencies, PAGCOR, the National Privacy Commission, and law enforcement bodies where disclosure is required by law or necessary to protect the rights and safety of jili12 or its players;
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by jili12, subject to professional confidentiality obligations.

All third parties with whom jili12 shares personal data are required to process that data in accordance with applicable data protection law and jili12's instructions. jili12 does not permit third-party service providers to use your personal data for their own purposes.

08 Cookies and Tracking

jili12 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain your session, and gather analytics data. The following types of cookies are used:

• Essential cookies: Strictly necessary for the Platform to function. These include session cookies that keep you logged in during your visit. These cookies cannot be disabled without affecting Platform functionality;
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the Platform, including which pages are visited most frequently and how long sessions last. This data helps jili12 improve the Platform;
• Preference cookies: Used to remember your settings and preferences, such as your preferred language or display settings, so you do not need to re-enter them on each visit;
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili12 Platform. jili12 does not use third-party advertising cookies or cross-site tracking technologies.

09 Data Security

jili12 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and jili12's servers;
• Encryption of sensitive data at rest, including financial account details and identity documents;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of the Platform's infrastructure;
• Multi-factor authentication options for player accounts;
• Continuous monitoring of the Platform for suspicious activity and potential security incidents.

While jili12 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili12 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

10 Data Retention

jili12 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account data: Retained for the duration of your account's active status, plus a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations;
• Identity verification documents: Retained for the duration of your account plus five (5) years following closure;
• Customer support communications: Retained for three (3) years from the date of the interaction;
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it may be anonymised and retained for analytical purposes.

When personal data is no longer required, jili12 will securely delete or anonymise it in accordance with our internal data retention and disposal procedures. You may request information about the specific retention period applicable to your data by contacting jili12 support.

11 Your Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights in relation to your personal data held by jili12:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data jili12 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jili12's legal obligations to retain certain data;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact jili12 support via live chat or email as described in Section 14. jili12 will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case jili12 will notify you of the extension and the reason for it.

Please note that certain rights are subject to limitations under applicable law. For example, jili12 may be unable to delete data that it is legally required to retain for anti-money laundering or regulatory compliance purposes.

12 Children and Minors

The jili12 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine regulations governing online gambling. jili12 does not knowingly collect personal data from individuals under the age of 21.

If jili12 becomes aware that personal data has been collected from an individual under the age of 21, the associated account will be immediately suspended, all personal data collected will be deleted as soon as practicable, and any deposits made will be returned to the original payment method after deducting any winnings generated, which will be forfeited.

If you are a parent or guardian and believe that your child has registered on the jili12 Platform, please contact jili12 support immediately using the contact details in Section 14 so that appropriate action can be taken without delay.

13 Changes to This Policy

jili12 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features and services offered on the Platform. The effective date of the current version of this Policy is stated at the top of this page.

When material changes are made to this Policy, jili12 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how jili12 protects your personal data.

Your continued use of the jili12 Platform following the publication of any amendments to this Policy constitutes your acceptance of the revised Policy. If you do not agree with the amended Policy, you should cease using the Platform and may request account closure in accordance with the jili12 Terms & Conditions.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or jili12's processing of your personal data, please contact us through the following channels:

jili12 will acknowledge all privacy-related inquiries within five (5) business days and endeavour to resolve them within thirty (30) days. If you are not satisfied with jili12's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.